Our Commitment
995bte's Privacy Policy is built in line with international data protection standards. Reading this page will give you a clear picture of how seriously we take your data and what steps we have in place to safeguard your privacy.
01 What Data We Collect
Under 995bte's Privacy Policy, we collect only the information needed to deliver the best possible service. The following types of data may be collected while you use our platform:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Mobile Number | Account Verification & Notifications |
| Financial Information | Payment method type, transaction ID | Deposit & Withdrawal Process |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Bonus Allocation & Responsible Gaming |
We never store your full payment card number or complete bank account details. Payment information is processed directly through the respective payment gateway provider.
02 Why This Information Is Collected
Under 995bte's Privacy Policy, we use your information for the following purposes:
- Account Management: Completing your registration, verifying your account, and ensuring login security.
- Transaction Processing: Deposits and withdrawals are processed quickly and securely.
- Legal Compliance: Compliance with international gaming regulations, anti-money laundering laws, and KYC requirements.
- Fraud Prevention: Detecting suspicious activity and keeping all users on the platform safe.
- Personalized Experience: Recommending games and promotional offers tailored to your preferences.
- Customer Support: Ensuring support tickets are resolved accurately and promptly.
- Responsible Gaming: Detecting unusual gaming patterns and intervening in a timely manner.
Marketing Communications
We do not send marketing messages without your consent. If you no longer wish to receive promotional SMS, simply inform our support team at any time and we will opt you out immediately.
03 Data Sharing Policy
The most important aspect of 995bte's Privacy Policy is this — we never sell your personal data or share it with advertisers. However, in certain circumstances, limited information may need to be shared:
- Payment Providers: Only the minimum data required to process deposits and withdrawals.
- Identity Verification Providers: To complete the KYC process.
- Law Enforcement Agencies: Where required by court order or legal obligation.
- Fraud Prevention Services: To detect and prevent fraudulent or illegal activity.
In all such cases, we ensure that third parties maintain the same strict privacy standards we do. All partners contracted with us are committed to upholding 995bte's Privacy Policy.
International Data Transfers
In some cases, your data may be transferred to servers located overseas. When this occurs, we ensure that the destination country has adequate data protection laws in place or that standard contractual clauses apply.
04 Cookies & Tracking Technologies
995bte uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. The types of cookies we use:
- Essential Cookies: These cannot be disabled as they are essential for maintaining login sessions and security.
- Functional Cookies: To remember your language preferences and game settings.
- Analytics Cookies: To understand which parts of the site are used most — all data is completely anonymous.
You can delete or block cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain 995bte features.
05 How Long Your Data Is Retained
Under 995bte's Privacy Policy, we do not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:
- Active Account Information: For as long as your account remains active.
- Financial Transaction Records: Generally 5 years, as required by legal obligations.
- KYC Documents: A minimum of 5 years after account closure.
- Gaming Logs: Up to 2 years for responsible gaming monitoring purposes.
- Support Contact: 1 year after last contact.
Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified from it.
06 Your Rights
995bte's Privacy Policy gives you full control over your own data. Your rights include:
Right to Access
You may request to know what personal data we hold about you.
Right to Rectification
You may request that incorrect or outdated information be updated.
Right to Erasure
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing
You may request that your data no longer be used for specific purposes.
Right to Data Portability
You may request a copy of your data in a readable, portable format.
Right to Object
You may object to the processing of your data for specific purposes.
To exercise any of these rights, contact the support team. We will generally respond to your request within 30 business days. In some cases, legal constraints may prevent us from fulfilling certain requests, but we will always inform you if that is the case.
07 Security Measures
995bte uses industry-leading security technology to protect your data. Our technical safeguards include:
- 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Two-Factor Authentication (2FA): Additional verification at login.
- Firewall & Intrusion Detection: Measures to prevent unauthorized access.
- Regular Security Audits: Regular audits by independent experts.
- Staff Training: Only authorized personnel may access a limited set of information.
- Data Backup: Secure backups across multiple geographic locations.
In the Event of a Security Breach
In the event of a data security breach that puts your personal information at risk, we will notify the relevant authorities within 72 hours and promptly inform any affected users.
08 Children's Privacy
995bte is an adult gaming platform. Our services are intended solely for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and additional KYC documents may be requested in suspicious cases. If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data deleted.
A Note for Parents
If your child has accidentally registered on 995bte, please notify our support team immediately. We will act promptly and securely delete all associated data.
09 Privacy Policy Updates
995bte reserves the right to update this Privacy Policy at any time due to business needs, technical changes, or legal requirements. When changes are made, we will:
- We will update the "Last Updated" date at the top of this page.
- For significant changes, we will send an SMS to your registered mobile number.
- A pop-up notification will be displayed when you log in to the platform.
- We will endeavor to provide at least 7 days' notice prior to any changes taking effect.
Continued use of 995bte after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
10 Contact & Complaints
If you have any questions, concerns, or complaints about 995bte's Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is ready to assist you with any queries.
We typically respond within 2 business days. Complex matters may take up to 30 business days. For the fastest response, contact our support team via live chat.
Data Protection Officer
To get in touch directly with our Data Protection Officer, submit a request through the support team and we will connect you with the right person.
If you believe we are not handling your data appropriately, you may file a complaint with the relevant data protection authority. However, if you contact us directly first, we will do our best to resolve the matter promptly.